Woodcraft Technologies Inc ships around the world. Please note it is your responsibility to know the laws of your country in terms of what can and cannot be shipped to you. By ordering from our site you are stating that you agree to our shipping policy and terms of conditions.

Delivery times are estimates from the carrier with the assumption of no delays and are not guaranteed. If there are delays packages may take up to a few additional weeks. Customs clearance can take anywhere from one day to thirty days in our experience, but is typically very fast.

Shipping Transit Times and Brokerage Costs

 

USPS First Class

Shipping is only offered on shipments of $50 or less and lighter than 1 lb. First Class can take up to 30 business days (typically faster to the UK, Australia and Canada) to reach your country, after which it must clear customs. Please note that First Class does not include tracking and Woodcraft Technologies Inc will not offer refunds for packages that are lost via First Class shipping (which happens with moderate frequency). No brokerage fees.


USPS Priority Mail International

Shipping usually takes 6-10 business days to most markets and then must clear customs. This option includes tracking but it is not uncommon for a country to not scan the package for tracking upon its arrival. IMPORTANT: USPS cost is slightly higher up front but it does not charge a brokerage fee at the border.


UPS or Fedex International 

Shipping typically takes 3-5 days for delivery and has excellent tracking. Often a good price up front, but IMPORTANT: Fedex or UPS will usually charge the end user (you) a brokerage fee in addition to your mandatory taxes and duties. This fee is typically anywhere from $25 to $75 depending on the country and the value of the shipment. The exception to this rule is sometimes when the value is below the threshold for being charged import duties (varies per country) then this brokerage fee may be waived by UPS or Fedex.

 

Buyer Responsibilities


• International orders are subject to duties and taxes and are the sole responsibility of the buyer. We cannot be held responsible for any taxes, duties, tariffs, quarantine fees, or package warehousing fees assessed by your local customs office. These charges are separate from your shipping charge and will be billed to you directly by the customs agents in your country.

• We try our best to keep up with the laws of the countries around the world. However, they do change often and we cannot be 100% sure that we are up to date. Please always check with your customs office if you have any questions.

• Woodcraft Technologies Inc will not knowingly ship any products to any countries that may require any type of license and will not be held responsible or liable for any problems that result at your local customs office. No refunds will be given for items that are seized at your local customs office or not delivered unless returned to us. Any duties or taxes that may apply are your responsibility; we of course will always offer any technical assistance that we can.
Woodcraft cannot mark your shipment as a gift or falsify the invoice amount on any shipment